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  1. Buyandship Hong Kong
  2. Shipping Service

Shipping Service

Before parcels reaching our oversea warehouse

  • How to track the shipping status of the parcel?
  • Does the overseas warehouse receive parcels during the weekends and local public holidays?
  • Does the warehouse refuse to ship a parcel?
  • How long does it take for the warehouse to "check in" a parcel?
  • Why does my parcel not yet check in since it has been in "sign off" status?
  • How long can the parcel be stored in the oversea warehouse?
See all 7 articles

Sending out from Overseas Warehouses

  • When will my parcel be sent out from the overseas warehouse?
  • How to get the latest shipping status of my parcel after it is "checked in"?
  • Why my parcel have not yet sent out after it is "check in"?

At our Hong Kong Warehouse

  • Is there be any notification when the parcel arrived at Hong Kong warehouse?
  • What if the registered weight and the actual weight are different?
  • How many days can the parcel be stored in the Hong Kong warehouse?

Shipment Order

  • How to create a shipment order?
  • How to calculate the delivery fee?
  • How to pay the delivery fee?
  • Can I combine parcels from different member accounts into a Bulk Shipment?
  • How do I arrange for delivery to me?
  • How do I use the Buyandship credits?
See all 9 articles
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