Once your shipment arrives at the overseas warehouse, the system will automatically schedule it to be forwarded to Hong Kong on the next outbound day. The fixed outbound days for each warehouse are as follows:
Warehouse Location | Outbound Days |
USA Warehouse | Tuesday to Saturday |
Japan Warehouse | Tuesday to Saturday |
Canada Warehouse | Wednesday |
UK Warehouse | Monday, Wednesday, Friday |
Australia Warehouse | Thursday |
Italy Warehouse | Friday |
South Korea Warehouse | Monday to Friday |
China Warehouse | Monday to Friday |
Thailand Warehouse | Tuesday |
Taiwan Warehouse | Tuesday, Friday |
Please note that if an outbound day falls on a local public holiday, dispatch will be postponed. An estimated arrival date will be provided after your shipment is dispatched, and you will receive an email notification when your shipment arrives at the Hong Kong warehouse.
If you have any questions, please contact our customer service team.