When your parcel is ready for pickup, BUY&SHIP will notify you according to your selected pickup method:
1. BUY&SHIP Redemption Centre / BUY&SHIP Locker
You will receive an email notification once your parcel arrives.
The BUY&SHIP App will also send you a push notification.
2. Third-Party Pickup Locations (OK Convenience Store, Post Office, iPostal Station)
You will receive an SMS notification with your pickup code or instructions once your parcel arrives.
The BUY&SHIP App will also send you a push notification.
3. Third-Party Pickup Location (SF Store)
You will receive your pickup code or instructions in the SF Express app once your parcel arrives.
The BUY&SHIP App will also send you a push notification.
4. Delivery Service (Home Delivery)
The courier will contact you via WhatsApp or SMS to arrange the delivery date and time.
Further reading