Once your shipment arrives at the overseas warehouse, regardless of whether you choose Single Shipment or Bulk Shipment, it will be automatically dispatched on the next check-out day and shipped to Hong Kong.
Single Shipment: After your shipment arrives at the Hong Kong warehouse, the system will automatically arrange delivery for you. No further action is required.
Bulk Shipment: Once all your selected shipments for bulk shipment have arrived at the Hong Kong warehouse, you can choose which shipments to consolidate and submit a bulk shipment request in your member account. The system will then arrange delivery according to your selection.
Please note: Shipments can only be consolidated after they have arrived at the Hong Kong warehouse. Shipments from China cannot consolidate with the shipments from other countries / regions
If you have any questions, please contact our customer service team.