When shopping online, please follow the instructions below to ensure your shipment can be processed and forwarded smoothly:
You must enter your BUY&SHIP member ID: In the recipient name field, please enter your BUY&SHIP member ID, which starts with "BS" and consists of eight English characters (e.g., BSXXXXXX).
If the website does not accept English names or requires your real name: If the shopping website does not allow you to enter English or your member ID, please enter your real name. However, you must still include your member ID in the shipping address for identification purposes.
Correct examples:
Recipient Name: BSXXXXXX
Or (if the website requires your real name): CHAN TAI MAN / 陳大文
Your shipping address must include: BSXXXXXX
If you have any questions, please contact our customer service team.